Facilities Management

 

PRONTO-Xi's Facilities Management capabilities provide the tools to optimise people, process, assets and the work environment to support delivery of your organisation’s business objectives. It is easy to use, fast to implement and cost effective to run.  It provides you with a powerful tool for total business management that delivers superior customer service and an accelerated return on your investment.

Service Management

PRONTO-Xi Service Management accelerates call resolution and simplifies contract management. With customer calls and product history at your fingertips, you can make informed and timely decisions. Optimised queue management and automated call escalation with timely alerts ensure you meet contractual obligations, reduce legal risks and maintain customer satisfaction.

Project Costing

PRONTO-Xi Project Costing is designed to track a project/job from its quotation through to its completion. Job Costing automates many of the tedious areas of job quotation and allows you to accurately control elements of the costing procedures.

For any business involved in quoting for work, two factors are crucial for profitability: completing the job within the estimated costs and completing the job within the estimated time. PRONTO-Xi Project Costing gives you the tools and information you need to achieve these aims.

Maintenance Management

PRONTO-Xi Maintenance Management improves in your asset utilisation and resource productivity, as well as reducing disruptive breakdowns and maintenance costs. It is an effective tool to assist you in improving equipment performance and minimising stock holdings while ensuring that the right parts and manpower are available when required.