Software Fatigue – When Software Implementations Go Wrong

 

Home / Blog / Software Fatigue – When Software Implementations Go Wrong

 

Software Fatigue – When Software Implementations Go Wrong

Author: Sonia Turner, Sales and Marketing Manager

Published: 14th February 2022

 

When thinking about implementing a new business system, companies often believe that it will streamline processes and increase operational performance. However in some instances that’s not the case, with companies finding that instead of providing greater efficiency their new system does the exact opposite.

To hobble along with a business system that just does not functionally fit and trying to manipulate your business and its process into a square peg for a round hole, is simply false economy. The constant re-development, expensive maintenance, wasted effort and time on bad processes, leads to you spending more money and time on a system that is meant to save just that. This cycle of trying to improve a system that was never the right choice for your company in the first place leads to headaches for management, unhappiness from employees and software fatigue for all involved.

 

The Issue

We often see companies who struggle with their current system, but are reluctant to invest in a new solution. Companies stuck in this gridlock often use the same reasoning to justify keeping their failing system.

“It doesn’t actually do what we needed it to do but…” 

  • We have spent far too much money now that we are at the point of no return
  • The staff are so over implementing software now we daren’t tell them we have to do it again
  • What if we make the same mistake again
  • Someone else decided on this system and it would be too political
  • We really don’t have the time or resources to start the process again

It is not only frustrating for us to hear conversations start like these, but also the defeat in their body language and voice makes us feel they believe there is no other way out.

 

How we can help

Recently a number of customers approached us with these issues asking for help.  In collaboration, we conducted a review of their current systems, analysing the ongoing costs to keep running a system that does not work for them and then the cost to implement the new.

In some cases, we were able to identify ROI in the hundreds of thousands and were able to fast-track their implementation to ease the pain of over burdening staff again. In other cases, the challenge was to get something in quickly and efficiently, so as not to impose massive annual maintenance fees charged by their previous ERP software.

Our specialist consultant’s in-depth knowledge and experience in implementing ERP solutions within similar companies allows us to confidently design great software solutions for those customers.  Working together with the company we were able to determine what ERP software modules, integrations and implementation would suit their needs and add value. Many of the companies realised the benefits their new system offered from day 1.

 

By working with Scope Systems you’re choosing a company that understands ERP systems are not one design fits all. Our vast experience in the mining sector and the experience of our specialist consultants means that you know you are getting a solution that works for you. By collaborating with us, it will no longer be a conversation that begins with “but” it is “when”.

 

Discover more.

Consulting

Improve Your Budgeting and Forecasting

Budgeting is one of those unavoidable tasks that most of us would prefer not to do, investing in a budgeting solution can help improve your processes.
Read More
Improve Your Budgeting and Forecasting
Consulting

Improving Your Passwords Strength

A password is the first line of defence in protecting not only your own personal data, but also confidential company data. Check out our tips for creating a strong and memorable password.
Read More
Improving Your Passwords Strength
Consulting

What You Need to Know About STP Phase 2

Are you ready for the upcoming reporting changes for STP Phase 2? Learn what you need to do now to prepare and what to expect.
Read More
What You Need to Know About STP Phase 2
Consulting

Modern Enterprise Data Architecture – Data Lake or Data Warehouse?

For data to be transformed into understandable information it first needs to be stored somewhere accessible, most commonly in a Data Warehouse or Data Lake.
Read More
Modern Enterprise Data Architecture – Data Lake or Data Warehouse?
Consulting

Greater Visibility Across Mining Supply Chains Will Reduce Supplier Risk

With accurate inventory data, you can measure supplier performance and help reduce extended lead times across your mining supply chain.
Read More
Greater Visibility Across Mining Supply Chains Will Reduce Supplier Risk
Consulting

Is Your Tenement Management System Time Consuming?

Ensuring your multiple tenements activities are being recorded and reported on is vital, as failing to do so can affect your whole mining operation and lead to costly penalties.
Read More
Is Your Tenement Management System Time Consuming?
Consulting

Intelligent Inventory Management Solutions will Transform the Mining Industry

An inventory management solution will give mining companies data-driven insights to help increase profits by focusing on having the right stock to meet demand.
Read More
Intelligent Inventory Management Solutions will Transform the Mining Industry
Pronto Xi

How Your ERP System can Help Relieve Worker Shortages

With shortages of skilled workers across many industries, optimising your ERP system can reduce the stress caused by gaps in your workforce.
Read More
How Your ERP System can Help Relieve Worker Shortages
Consulting

Are You Making the Best Inventory Decisions for Your Business?

Managing your mining inventory is a complex and time-consuming task if you don't have the right tools and processes in place.
Read More
Are You Making the Best Inventory Decisions for Your Business?
Consulting

Software Fatigue – When Software Implementations Go Wrong

A new business system is meant to streamline business processes, however instead of providing greater efficiently sometimes they do the exact opposite.
Read More
Software Fatigue – When Software Implementations Go Wrong
Pronto Xi

Why Exploration Miners Need to Invest in an Industry Specific ERP Solution

Exploration miners need to invest in better technologies to more effectively report costs to their shareholders.
Read More
Why Exploration Miners Need to Invest in an Industry Specific ERP Solution
Consulting

Why Review Your ERP System Access Strategy

Companies enthusiastically adopt the latest technology to keep their data safe from 3rd parties, however many fail to notice their internal data threats.
Read More
Why Review Your ERP System Access Strategy
Consulting

Retaining and Maintaining Your CRM Software

Depending on the size of your business, and the number of customers you have, CRM software may be invaluable in helping you to maintain your customer relationships.
Read More
Retaining and Maintaining Your CRM Software
Pronto Xi

Why Upgrade Your Pronto Version?

Why invest in a Pronto upgrade? What tangible benefit is there in going onto the latest available version? To answer these questions, we’ve noted down a few key considerations.
Read More
Why Upgrade Your Pronto Version?
Consulting

ERP vs Best-in-Breed

Since the introduction of cloud based app style software, the intense debate on a single integrated ERP solution versus best-in-breed software has been re-ignited.
Read More
ERP vs Best-in-Breed
Industry News

Light at the End of the Decline…Metaphorically Speaking

Our Sales and Marketing Manager, Sonia Turner gives insight into her experience over the past 5 years working with Scope Systems.
Read More
Light at the End of the Decline…Metaphorically Speaking
Service Support

Questioning Your ERP

Business Intelligence solutions help drive your business towards greater operational improvements.
Read More
Questioning Your ERP
Industry News

Bulls and Bears…The Year in Review

With the ringing of the New Financial Year bell, also comes the need to look at the year in review and ask the question, Bullish or Bearish?
Read More
Bulls and Bears…The Year in Review
Service Support

Investigative Support Calls

Scope Systems Service Desk Consultant Sergey Volchkov talks about his experience investigating Pronto Xi support calls and what can be done to make the process quicker and more efficient. 
Read More
Investigative Support Calls
Industry News

Beyond The Horizon

The theme of the recent AMEC conference was “Beyond the Horizon” and with rousing opening speeches from Sean L’Estrange and Andrew Forrest you would have left thinking that the Horizon was very much closer than the doom sayers would.
Read More
Beyond The Horizon
{"slides_column":1,"slides_scroll":1,"dots":"true","arrows":"true","autoplay":"true","autoplay_interval":2000,"speed":300,"lazyload":""}

Take the next step.

Get the help you need now. One of our experts will call you to discuss your needs and help start you on the path to greater control.

© Scope Systems Pty Ltd 2022
Business Management Software Solutions