Partnership Announcement
6th October 2023
Scope Systems and PeopleTray Announce Strategic Partnership to accelerate the delivery of workforce management software to the mining and mining contracting market.
Read More
Home / Blog / Workforce Engagement Through Digital Automation
Workforce Engagement Through Digital Automation
Author: Sonia Tuner, Sales and Marketing Manager
Published: 29th November 2022
One of the most pressing issues faced by Mining Executives today is staff retention, with many companies suffering from high turnover rates and a lack of specialist talent. With more job opportunities available now than in previous years, companies are just now finding out how important their workface engagement is for increasing employee retention.
One prime example of where workforce engagement is letting down companies is in the initial onboarding process. Employees often start their first day expecting a smooth onboarding experience so when companies fail to meet these expectations, it leaves new workers very underwhelmed and lacking trust in the company.
Employees today expect more from their job than just a pay check, they expect to be cared for and feel like more than just a number. Investing in digital automation software such as a workforce management solution can help bridge the communication gap between you and your workers, helping to create loyalty and make them feel like they are a valued part of the team.
Why is Digital Automation Important for Workforce Engagement?
Today over 40% of the workforce are millennials, a generation raised with broadband internet, social media and a world of ever evolving technology. With a shorter attention span than previous generations they expect information to be delivered quickly and be easy to consume, as well as using software that is intuitive and easy to use. The pandemic has also caused older generations to rethink their work-life balance, with the new phenomenon of silent quitting becoming increasingly more common in the work place, with employees becoming disengaged from their work.
When we discuss workforce engagement with our customers there are three common comments we hear:
- Logistics constrains our production – “Right now production is constrained by people, logistics, and morale. Production should be constrained by the capacity of the plant, equipment, and assets. Better systems are needed to manage our people.”
- Spreadsheets impact our ability to plan and report – “Administrators compensate for fragmented, siloed, and duplicated data by producing a ‘plague’ of spreadsheets, all of which create errors and travel change requirements that impact workers’ FIFO experience.”
- A persistent morale issue – “Persistent morale issues for employees and contractors, created by the inability to accurately forecast the demand for flights and accommodation based on future maintenance and construction commitments. This means changes to agreed plans and flight bookings that hurt our contractors and our people.”
Flip this to the workers perspective and you can see that these issues are not only a company problem, employees also feel the effects of the lack of automation and data:
- One way communication: I feel like there is one way communication with my employer. My employer demands daily reports and checklists from me, but there is little or no response to the safety or production issues I raise.
- Out of date compliance and training records: My employer’s records of my compliances and training are often incomplete or out of date and I must resubmit documents. They are not visible to me and it affects my ability to travel or enter the site.
- Last minute changes to my travel: Flights to and from site are sometimes cancelled or changed at the last-minute, affecting commitments I make to family and friends.
The common denominator in all of these issues is purely data – how it is given, received, actioned and reported back. Employees constantly facing these issues will be more likely to seek other, more streamlined companies.
Our Workforce Management Solution
We have recently invested in a People Management system to fill the solution gap by providing our customers with a tool that encompasses all areas of workforce, people and safety management. The goal of the new solution is to help companies build morale via a system that guides, supports and partners with your workers rather than them feeling cut off, helping to achieve higher productivity and with reduced risk and harm, in turn increasing staff retention.
Our People Management system provides an integrated cloud web client with a unified mobile app to give administrators and manager’s better visibility of issues, allowing them to make better travel decisions, and helps to reconnects managers with their workers by seeing and acting on the issues they raise in a real time format. This will help you support and build better relationships between you and the people that drive your company’s success.
If you want to learn more about how our Workforce Management solution can help you with your employee engagement, reach out to your account manager or contact us via the form below.
Discover more.
Scope Systems Parked Invoice System
26th July 2023
The Parked Supplier Invoice Approval System is a Pronto Xi enhancement created by Scope Systems that provides you with additional functionality by adding the ability to edit and include an approval process for invoices.
Read More
The Mining Outlook According to RIU
14th March 2023
The RIU Explorers conference this year saw a packed full house of over 1800 delegates and 200 exhibitors in the Esplanade Hotel, Fremantle. Both exhibitors and attendees there had a pretty bullish outlook, despite the repeated doom and gloom in the media.
Read More
Workforce Engagement Through Digital Automation
29th November 2022
With staff retention a key issue currently facing the mining industry, discover why digital automation is key to increasing you workforce engagement.
Read More
Top Risks in the Mining Industry 22/23
13th October 2022
The mining industry has once again faced many challenges this year, with a major one again being the microscope the industry has been put under for its male-dominated culture. This year’s Australian Mining Risk Forecast has been recently released by KPMG and it’s an interesting read on what is top of mind for mining executives.
Read More
Going for Gold – The Year in Review
18th August 2022
Take a look at the year in review. From the RIU Explorers conference to Diggers and Dealers, our Sales and Marketing Manager Sonia Turner give her summary of the financial year.
Read More
What is e-invoicing?
8th August 2022
E-invoicing isn’t a new idea, the first electronic invoices were sent over 30 years ago through an electronic data interchange. Since then, e-invoicing has developed into a safe and secure way for suppliers to automatically and digitally exchange invoice information to customers through a secure network. So why move to e-invoicing and what are the benefits it can give to your company?
Read More
ERP Software Solutions for Exploration Mining
28th July 2022
Starting up an exploration venture requires careful planning of capital, with keeping costs to a minimum one of the highest priorities for a company. One aspect of keeping costs low can include the business systems designed to help control expenditure.
Read More
Why Partner with a Software Solutions Provider?
12th July 2022
Why partner with a software solutions specialist? Is it worth considering or are you better off managing on our own? To answer these questions, let’s look at what a specialist like Scope Systems can bring to the table.
Read More
Why Integrate your ERP Software?
28th June 2022
Companies today are more diverse then ever, finding they to have multiple software solutions to add extra functionality to their system. Having an integrated solution allows all your systems to 'talk' to each other , with your ERP acting as your primary system.
Read More
3 Benefits of Software Training
14th June 2022
For some companies, the idea of training staff to use new or existing software is a no brainer, recognising the benefits to the company from the outset. Others are more hesitant, with questions such as if there will be any tangible benefit, what will the true ROI be and what’s stopping staff jumping ship to another company after.
Read More
.Au Domain Names Have Arrived
30th May 2022
From March 2022 a new domain name category has become available for Australian domain names, with the new, shorter .au name arriving.
Read More
Improve Your Budgeting and Forecasting
24th May 2022
Budgeting is one of those unavoidable tasks that most of us would prefer not to do, investing in a budgeting solution can help improve your processes.
Read More
Improving Your Passwords Strength
4th May 2022
A password is the first line of defence in protecting not only your own personal data, but also confidential company data. Check out our tips for creating a strong and memorable password.
Read More
What You Need to Know About STP Phase 2
19th April 2022
Are you ready for the upcoming reporting changes for STP Phase 2? Learn what you need to do now to prepare and what to expect.
Read More
Modern Enterprise Data Architecture – Data Lake or Data Warehouse?
5th April 2022
For data to be transformed into understandable information it first needs to be stored somewhere accessible, most commonly in a Data Warehouse or Data Lake.
Read More
Greater Visibility Across Mining Supply Chains Will Reduce Supplier Risk
28th March 2022
With accurate inventory data, you can measure supplier performance and help reduce extended lead times across your mining supply chain.
Read More
Is Your Tenement Management System Time Consuming?
24th March 2022
Ensuring your multiple tenements activities are being recorded and reported on is vital, as failing to do so can affect your whole mining operation and lead to costly penalties.
Read More
Intelligent Inventory Management Solutions will Transform the Mining Industry
14th March 2022
An inventory management solution will give mining companies data-driven insights to help increase profits by focusing on having the right stock to meet demand.
Read More
How Your ERP System can Help Relieve Worker Shortages
8th March 2022
With shortages of skilled workers across many industries, optimising your ERP system can reduce the stress caused by gaps in your workforce.
Read More
